Tripcontrast, LLC is an independent online travel agency (OTA) operated by Trip Contrast LLC, a United States-based travel company holding IATA/IATAN accreditation number 39797461. We facilitate flight reservations, car rental assistance, and cruise bookings through third-party travel providers and suppliers. FarezSphere is not an airline, car rental company, cruise line, or transportation operator. Prices, availability, schedules, and applicable terms are subject to change until confirmed. Third-party trademarks belong to their respective owners, and their use does not imply endorsement, sponsorship, or affiliation. Tripcontrast, LLC is an independent online travel agency (OTA) operated by Trip Contrast LLC, a United States-based travel company holding IATA/IATAN accreditation number 39797461. We facilitate flight reservations, car rental assistance, and cruise bookings through third-party travel providers and suppliers. FarezSphere is not an airline, car rental company, cruise line, or transportation operator. Prices, availability, schedules, and applicable terms are subject to change until confirmed. Third-party trademarks belong to their respective owners, and their use does not imply endorsement, sponsorship, or affiliation.
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Flight Reservation Assistance 1-855-268-9038
Car Rental Booking Assistance 1-855-269-7004
Cruise Reservation Assistance 1-855-271-8025
Existing Reservations & After-Sales Support 1-855-268-9007
Email Support support@farezsphere.com
Email Support Hours

Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET), excluding holidays.

Email Response Time

We aim to respond to email inquiries within 24 business hours. Emails received during weekends or holidays will be addressed during the next available business hours.

Need Immediate Assistance?

Our telephone assistance is available 24 hours a day, 7 days a week. For urgent booking inquiries, existing reservations, flight changes, or time-sensitive travel assistance, please contact the relevant toll-free number listed above to speak with a Farezsphere representative.

TRADEMARK & BRAND USE POLICY

Trademark & Brand Use Policy – FarezSphere

Independent travel services operated by Trip Contrast LLC.

FarezSphere

Website: www.farezsphere.com

Operated by: Trip Contrast LLC

Support: support@farezsphere.com

11. Use of Third-Party Logos

Logos and graphical trademarks may receive additional trademark, copyright or other intellectual-property protection.

FarezSphere should display a third-party logo only where an appropriate legal basis exists.

Such a basis may include:

  • Express permission;
  • License;
  • Supplier authorization;
  • Contractual authorization;
  • Distribution arrangement;
  • Authorized technology feed;
  • Applicable brand guidelines; or
  • Another use permitted by applicable law.

Nothing in this Policy grants FarezSphere a license to use a third-party logo where authorization or another lawful basis is required.

Where authorization is uncertain or unnecessary for the service, FarezSphere may use the provider's plain-text name rather than its logo.

12. Plain-Text Provider Names

FarezSphere may use plain-text references to travel-provider names when reasonably necessary to identify available or relevant travel services.

Examples may include:

  • Airline names in flight results;
  • Airline names in headings;
  • Airline names in itinerary descriptions;
  • Rental-provider names in quotations;
  • Cruise-line names in cruise options;
  • Airline names in FAQs; and
  • Provider names in travel-assistance content.

Such references should remain truthful, relevant and non-misleading.

13. No Implied Affiliation

The presence of a third-party brand through FarezSphere does not, by itself, mean that:

  • The third party owns FarezSphere;
  • Trip Contrast LLC owns the third party;
  • The third party endorses FarezSphere;
  • FarezSphere endorses every activity of the third party;
  • FarezSphere is the third party's official booking website;
  • FarezSphere is its official reservations department;
  • FarezSphere is its official customer-service department;
  • The parties are corporate affiliates;
  • A franchise relationship exists;
  • A joint venture exists;
  • An employment relationship exists; or
  • The third party approved every statement appearing through FarezSphere.

Any actual contractual or commercial relationship should be described according to its true nature.

14. Contracted Suppliers & Consolidators

FarezSphere may maintain legitimate contractual or commercial relationships with:

  • Travel suppliers;
  • Fare consolidators;
  • Travel wholesalers;
  • Ticketing partners;
  • Technology providers;
  • GDS providers;
  • Travel APIs;
  • Payment providers; or
  • Other travel-industry businesses.

A supplier, distribution or fulfillment relationship does not automatically mean that FarezSphere is:

  • Owned by the supplier;
  • An official subsidiary;
  • A franchise;
  • The supplier's official website; or
  • Authorized to make every possible representation on the supplier's behalf.

Any relationship should be represented according to its actual scope.

15. No Misrepresentation as an Official Provider

FarezSphere does not intend to use third-party trademarks in a manner that falsely represents FarezSphere as:

  • An airline;
  • Airline corporate website;
  • Airline reservations department;
  • Airline customer-service center;
  • Cruise operator;
  • Cruise-line customer-service center;
  • Car rental provider;
  • Car rental customer-service center; or
  • Another independent travel provider.

FarezSphere representatives should appropriately identify the business when interacting with customers.

A FarezSphere representative assisting with a reservation involving an airline, cruise line or rental company does not become an employee or official representative of that provider merely because the representative discusses that provider's service.

16. Search Results

Travel search results may identify third-party providers whose products or services are available through FarezSphere.

Provider names may appear alongside information such as:

  • Price;
  • Flight schedule;
  • Route;
  • Stops;
  • Cabin;
  • Operating carrier;
  • Marketing carrier;
  • Fare type;
  • Baggage;
  • Vehicle category;
  • Cruise sailing;
  • Cruise itinerary; or
  • Other travel-product information.

The purpose of identifying the provider is to help customers understand the product being considered.

FarezSphere branding and its independent status should remain reasonably identifiable throughout the customer journey.

17. Booking & Checkout Pages

Where a third-party travel provider is identified on a FarezSphere booking or checkout page, the page should continue to identify FarezSphere appropriately.

The customer should not reasonably be led to believe that the customer has suddenly entered:

  • An airline's official website;
  • A cruise line's official website;
  • A rental company's official website; or
  • Another provider's official checkout

unless the customer has actually been redirected to that provider.

Material pricing and provider information should remain appropriately disclosed.

18. Use of Trademarks in Advertising

FarezSphere may advertise through:

  • Search engines;
  • Paid search;
  • Social media;
  • Display advertising;
  • Digital advertising platforms;
  • Video advertising;
  • Affiliate channels; or
  • Other marketing channels.

Where a third-party trademark is referenced, advertising should accurately identify the nature and source of the FarezSphere service.

Advertising should not create a materially misleading impression of:

  • Affiliation;
  • Sponsorship;
  • Endorsement;
  • Ownership;
  • Authorization; or
  • Official-provider status.

Use of a trademark as a descriptive reference or advertising term does not itself create affiliation with the trademark owner.

All advertising remains subject to applicable law, trademark rights and applicable advertising-platform requirements.

19. Paid Search & Keyword Advertising

FarezSphere may participate in paid-search advertising.

Advertisements may appear in response to searches involving:

  • Airlines;
  • Airline routes;
  • Flight destinations;
  • Airports;
  • Car rental providers;
  • Cruise operators;
  • Cruise destinations;
  • Travel products; or
  • Other travel-related terms.

The appearance of a FarezSphere advertisement following a search involving another company's brand does not mean that company sponsored or placed the FarezSphere advertisement.

Advertising should identify FarezSphere appropriately and should not falsely represent FarezSphere as another company.

20. Advertising an Airline-Specific Service

Where an advertisement relates to travel involving a specific airline, the advertisement should represent the actual FarezSphere service.

For example, advertising may accurately concern:

  • Searching for flights involving the airline;
  • Reserving eligible flights;
  • Comparing available travel options;
  • Obtaining independent booking assistance; or
  • Obtaining eligible travel consultation.

Advertising should not falsely state or imply that FarezSphere is:

  • The airline itself;
  • The airline's official reservation line;
  • The airline's official support center; or
  • Exclusively authorized by the airline

unless that statement is factually accurate and appropriately supported.

21. Business Name in Advertising

Advertising for FarezSphere should use a business identity that accurately represents the advertised business.

The FarezSphere brand should remain identifiable in customer-facing advertising and interactions where appropriate.

Third-party airline, cruise or rental brands should not replace FarezSphere's identity in a manner that could materially confuse customers about who is providing the advertised travel-agency or travel-consultation service.

22. Domain Name

The FarezSphere domain identifies FarezSphere's independent travel services.

Use of a third-party trademark in website content does not transfer ownership of that trademark to FarezSphere.

FarezSphere does not claim ownership of third-party:

  • Domain names;
  • Company names;
  • Airline names;
  • Rental brands;
  • Cruise brands; or
  • Other protected identifiers.

Customers should review the domain and identity of the company providing the applicable service before completing a transaction.

23. Third-Party Content & Data

Certain travel information displayed through FarezSphere may originate from independent suppliers or technology systems.

This may include:

  • Airline information;
  • Flight schedules;
  • Fare information;
  • Route information;
  • Availability;
  • Baggage information;
  • Rental information;
  • Cruise information;
  • Supplier descriptions;
  • Maps;
  • Photographs;
  • Product information; or
  • Other travel data.

Ownership of third-party content remains with the applicable rights holder.

Displaying or receiving that content does not transfer ownership to FarezSphere or its customers.

24. GDS, API & Supplier Content

FarezSphere may receive information through:

  • GDS systems;
  • Travel APIs;
  • Contracted supplier feeds;
  • Consolidator systems;
  • Distribution platforms; or
  • Other authorized travel-technology sources.

Access to information through a technology or distribution relationship does not necessarily give FarezSphere unrestricted intellectual-property rights over all underlying provider content.

FarezSphere will use such information subject to applicable contractual and legal rights.

25. Photographs, Videos & Media

Photographs, videos, illustrations, maps, graphics and other media appearing through FarezSphere may be:

  • Owned by Trip Contrast LLC;
  • Licensed to FarezSphere;
  • Supplied by a travel provider;
  • Supplied through an authorized content feed;
  • Used with permission; or
  • Used under another legally permissible basis.

Users should not assume that content appearing through FarezSphere is available for unrestricted reuse.

26. Copyright

Original FarezSphere content may be protected by applicable copyright law.

Except where expressly authorized or legally permitted, users may not:

  • Reproduce;
  • Republish;
  • Redistribute;
  • Sell;
  • Commercially exploit;
  • Systematically scrape;
  • Systematically extract;
  • Modify;
  • Rebrand;
  • Create unauthorized derivative works from; or
  • Redistribute

protected FarezSphere content.

Limited personal use may be permitted where consistent with applicable law and FarezSphere's Terms and Conditions.

27. Permitted References to FarezSphere

Third parties may make truthful and non-misleading textual references to FarezSphere for legitimate purposes.

Examples include:

  • Identifying FarezSphere as an independent travel services platform;
  • Referring customers to FarezSphere;
  • Reporting on FarezSphere;
  • Discussing a customer experience;
  • Providing factual information;
  • Identifying FarezSphere as the source of a service; or
  • Linking to legitimate FarezSphere content.

Such references must not falsely imply:

  • Partnership;
  • Sponsorship;
  • Authorization;
  • Agency;
  • Endorsement;
  • Employment; or
  • Corporate affiliation.

28. Use of the FarezSphere Logo by Others

Unless otherwise permitted by applicable law, third parties should obtain appropriate authorization before using the FarezSphere logo for commercial purposes.

Without appropriate authorization, the FarezSphere logo should not be:

  • Altered;
  • Recreated;
  • Distorted;
  • Incorporated into another company's logo;
  • Used as another company's branding;
  • Used to suggest an official partnership;
  • Used to suggest authorization;
  • Used in misleading advertising;
  • Used on counterfeit communications;
  • Used to collect payments deceptively; or
  • Used to impersonate FarezSphere.

29. Prohibited Use of the FarezSphere Brand

FarezSphere does not authorize use of its name, logo or identity for purposes intended to:

  • Impersonate FarezSphere;
  • Mislead travelers;
  • Create a false travel agency;
  • Create a deceptive website;
  • Conduct phishing;
  • Collect payments deceptively;
  • Obtain personal information fraudulently;
  • Obtain payment-card information fraudulently;
  • Create counterfeit booking confirmations;
  • Create counterfeit FarezSphere communications;
  • Falsely claim an agency relationship;
  • Falsely claim employment;
  • Register deceptive social-media accounts;
  • Register deceptive domains;
  • Divert customers through deception; or
  • Engage in unlawful activity.

Trip Contrast LLC may take appropriate legal, contractual, platform, security or technical action to protect FarezSphere, its customers and its intellectual property.

30. Domain Impersonation & Typosquatting

FarezSphere does not authorize third parties to register or use domains designed to deceptively impersonate FarezSphere.

This includes domains intentionally designed to mislead customers through:

  • Misspellings;
  • Character substitution;
  • Misleading prefixes;
  • Misleading suffixes;
  • False “support” terminology;
  • False “official” terminology; or
  • Other deceptive naming practices.

Legitimate comparative, commentary or other legally protected uses are not prohibited merely because they reference FarezSphere.

31. Phishing & False Customer Service

No third party may use FarezSphere branding to falsely represent itself as:

  • FarezSphere customer service;
  • FarezSphere reservations;
  • FarezSphere billing;
  • FarezSphere refund department;
  • FarezSphere travel consultation; or
  • Another FarezSphere function.

Customers who believe they have encountered an unauthorized website, advertisement, email, phone call or social-media account impersonating FarezSphere should report it to:

support@farezsphere.com

Do not send complete payment-card numbers or passwords when reporting suspicious activity.

32. Social Media

FarezSphere may maintain official social-media accounts.

Third parties may also discuss or reference FarezSphere through social media.

A third-party account using the FarezSphere name or mentioning FarezSphere is not automatically an official FarezSphere account.

Users should verify the identity of an account before:

  • Providing personal information;
  • Providing payment information;
  • Clicking payment links; or
  • Relying on account statements as official FarezSphere communications.

33. User-Generated Content

Where FarezSphere permits reviews, comments, submissions or other user-generated content, users remain responsible for ensuring their submissions do not unlawfully infringe third-party:

  • Trademarks;
  • Copyright;
  • Privacy rights;
  • Publicity rights; or
  • Other intellectual-property rights.

FarezSphere may remove content where reasonably necessary to address valid legal, security or platform concerns.

34. Reviews & Comparative References

Customers and other third parties may make truthful statements about FarezSphere or compare FarezSphere with other businesses, subject to applicable law.

This Policy is not intended to prohibit lawful:

  • Reviews;
  • News reporting;
  • Commentary;
  • Criticism;
  • Comparative advertising;
  • Nominative references; or
  • Other legally protected expression.

However, such use must not falsely represent the speaker as FarezSphere or falsely imply authorization or affiliation.

35. Links to FarezSphere

Third parties may generally provide ordinary links to publicly accessible FarezSphere pages where the link is lawful and non-misleading.

A link must not be presented in a manner that falsely suggests:

  • Sponsorship;
  • Partnership;
  • Official authorization;
  • Endorsement; or
  • Ownership.

FarezSphere may request removal or modification of links used as part of fraudulent, deceptive or unlawful activity.

36. Framing & Website Presentation

Third parties should not display FarezSphere website content within another website or application in a manner that materially misleads users about:

  • Who operates FarezSphere;
  • Who is processing a transaction;
  • Who receives payment;
  • Who provides customer service; or
  • Whether an affiliation exists.

FarezSphere may restrict technical framing or embedding where reasonably necessary to protect customers, security or intellectual property.

37. Affiliate & Marketing Partners

Where FarezSphere authorizes an affiliate, marketing partner or other third party to promote its services, that party must comply with:

  • Applicable contractual terms;
  • Advertising laws;
  • Trademark restrictions;
  • Platform requirements;
  • Approved brand guidelines; and
  • Applicable consumer-protection requirements.

Authorization to market a FarezSphere service does not necessarily authorize unrestricted use of the FarezSphere logo, content or other intellectual property.

38. No Sublicensing

Unless expressly authorized in writing, permission granted to one party to use FarezSphere intellectual property does not automatically permit that party to sublicense the same rights to another party.

Any permitted use remains subject to the scope of the applicable authorization.

39. Advertising by Third Parties

Third parties may not use FarezSphere trademarks in advertising in a manner that:

  • Impersonates FarezSphere;
  • Misrepresents the advertiser as Trip Contrast LLC;
  • Creates false affiliation;
  • Falsely claims authorization;
  • Misleads consumers about who will provide the service;
  • Deceptively collects customer information; or
  • Otherwise violates applicable law.

40. No Trademark License Created by Website Access

Accessing FarezSphere, creating a reservation, purchasing a service, linking to a page or receiving information from FarezSphere does not itself grant a license to use:

  • FarezSphere trademarks;
  • Logos;
  • Copyrighted content;
  • Advertising materials;
  • Proprietary graphics; or
  • Other protected intellectual property.

Any license must arise from applicable law or appropriate authorization.

41. Reporting Trademark or Copyright Concerns

If you believe material appearing through FarezSphere infringes a trademark, copyright or other intellectual-property right, you may contact:

support@farezsphere.com

A notice should provide sufficient information for us to reasonably understand and investigate the concern, such as:

  • Identity of the rights holder;
  • Contact information;
  • Description of the protected work or mark;
  • Identification of the material at issue;
  • Location of the material;
  • Explanation of the concern; and
  • Any other information reasonably necessary to evaluate the request.

Do not send complete payment-card information or passwords.

42. Review of Intellectual-Property Complaints

FarezSphere may review properly submitted intellectual-property complaints and take appropriate action where warranted.

Possible actions may include:

  • Requesting additional information;
  • Reviewing the challenged material;
  • Removing or modifying content;
  • Restricting use;
  • Contacting a supplier or content provider;
  • Restoring material where appropriate; or
  • Taking another reasonable action.

Receipt of a complaint does not automatically mean that infringement has occurred.

43. Reservation of Rights

Except for rights expressly granted by applicable law or written authorization, Trip Contrast LLC reserves its rights in the FarezSphere brand and intellectual property.

Nothing in this Policy should be interpreted as:

  • Waiving intellectual-property rights;
  • Granting an implied commercial license;
  • Authorizing impersonation;
  • Authorizing deceptive advertising; or
  • Permitting unlawful use.

44. Enforcement

Trip Contrast LLC may take appropriate action concerning unauthorized or unlawful use of FarezSphere intellectual property.

Depending on the circumstances, this may include:

  • Sending a notice;
  • Requesting removal;
  • Reporting impersonation;
  • Reporting fraudulent advertising;
  • Reporting phishing;
  • Requesting platform action;
  • Exercising contractual rights;
  • Implementing technical measures; or
  • Pursuing available legal remedies.

The appropriate response will depend on the nature and severity of the conduct.

45. Third-Party Rights Remain With Their Owners

Nothing in this Policy should be interpreted as FarezSphere claiming ownership over:

  • Airline brands;
  • Airline logos;
  • Airline loyalty programs;
  • Cruise-line brands;
  • Cruise-ship brands;
  • Rental-company brands;
  • Supplier brands;
  • Payment-provider brands;
  • Government marks; or
  • Other third-party intellectual property.

Those rights remain with their respective owners.

46. Trademark Use Does Not Change the Underlying Service

Displaying or referencing an airline, cruise line or car rental company does not change the nature of the FarezSphere service.

An airline-specific FarezSphere page remains a FarezSphere travel-services page.

A car-rental-provider-specific FarezSphere page remains a FarezSphere request-a-quote or travel-assistance page.

A cruise-line-specific FarezSphere page remains a FarezSphere cruise reservation-assistance page.

Customers should understand who is providing the travel-agency or consultation service and who is providing the underlying transportation or travel product.

47. Customer Transparency

FarezSphere intends for customers to be able to reasonably identify:

  • That they are interacting with FarezSphere;
  • That FarezSphere is operated by Trip Contrast LLC;
  • That FarezSphere is an independent travel services platform;
  • The underlying provider associated with a travel product where relevant;
  • The nature of the service being offered; and
  • That third-party brand references do not automatically establish affiliation.

FarezSphere branding and material business-identity information should not be intentionally obscured to create confusion with another company.

48. Changes to This Policy

FarezSphere may update this Trademark & Brand Use Policy periodically to reflect changes in:

  • Branding;
  • Website functionality;
  • Travel services;
  • Advertising practices;
  • Supplier relationships;
  • Technology;
  • Intellectual-property practices; or
  • Applicable law.

The Last Updated date identifies the current published version.

49. No Waiver of Legal Rights

Nothing in this Policy limits any:

  • Trademark right;
  • Copyright right;
  • Fair-use right;
  • Nominative-use right;
  • Consumer right;
  • Free-expression right; or
  • Other legal right

that applicable law does not permit the parties to waive or restrict.

Whether a particular use of intellectual property is lawful depends on the facts, authorization and applicable law.

50. Contact FarezSphere

Please do not send complete payment-card numbers, security codes or account passwords through ordinary email.

Important Trademark & Brand Use Disclosure

FAREZSPHERE IS AN INDEPENDENT TRAVEL SERVICES PLATFORM OPERATED BY TRIP CONTRAST LLC.

FarezSphere may identify airlines, car rental providers, cruise operators and other third-party travel businesses when reasonably necessary to:

  • Search for travel;
  • Identify travel products;
  • Display available options;
  • Facilitate reservations;
  • Provide customer assistance;
  • Service eligible reservations; or
  • Provide independent travel consultation.

THIRD-PARTY TRADEMARKS, BRAND NAMES AND LOGOS REMAIN THE PROPERTY OF THEIR RESPECTIVE OWNERS.

The appearance of a third-party name or trademark through FarezSphere does not, by itself, establish:

  • Ownership;
  • Sponsorship;
  • Partnership;
  • Agency;
  • Authorization;
  • Endorsement; or
  • Corporate affiliation.

Unless expressly and accurately stated otherwise, FarezSphere is not the official website, official reservations department or official customer-service department of an airline, cruise line or car rental company referenced through our services.

Where FarezSphere displays a third-party logo or other protected graphical material, such use should be supported by an appropriate license, authorization, supplier relationship, technology feed, applicable legal right or another lawful basis.

Where appropriate, FarezSphere may use plain-text provider names instead of third-party logos.

FarezSphere-specific pages concerning airlines, rental companies or cruise lines remain FarezSphere pages and should maintain clear FarezSphere branding and independent-business identification.

Nothing in this Policy grants another party permission to impersonate FarezSphere, deceptively use FarezSphere branding, collect customer payments or personal information under a false FarezSphere identity, or falsely claim a relationship with Trip Contrast LLC.

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