Monday to Friday, 9:00 AM – 5:00 PM Eastern Time (ET), excluding holidays.

We aim to respond to email inquiries within 24 business hours. Emails received during weekends or holidays will be addressed during the next available business hours.

Our telephone assistance is available 24 hours a day, 7 days a week. For urgent booking inquiries, existing reservations, flight changes, or time-sensitive travel assistance, please contact the relevant toll-free number listed above to speak with a Farezsphere representative.